ClairvoxAI/Appointments & Support · Healthcare

    AI Receptionist for Better Patient Experience

    ClairvoxAI brings AI voice agents for healthcare to hospitals, clinics and diagnostic centers. Your AI receptionist answers patient questions and books, reschedules or cancels appointments over phone calls and WhatsApp, in Hindi and English.

    EHR integrated
    Live Call · Inbound Patient

    Winter Family Clinic

    After-hours · Caller: Taylor R.

    AI Agent Activity

    📞 Inbound call · Winter Family Clinic
    🎙 Conversation in English, 1m 24s
    🗓 Intent captured: book first dermatology visit
    🔍 Insurance verified · in-network confirmed
    ✅ Slot booked: Tue 10:40 AM with Dr. Patel
    💬 Confirmation SMS sent to patient
    🔗 Appointment synced to athenahealth

    The Problem

    You know the chaos at the front desk. So do we.

    30%+ of calls go unanswered

    Front desks are overwhelmed. Patients hit voicemail, call a competitor, or simply give up on care.

    No-shows quietly bleed revenue

    Manual reminders don't scale. Every empty slot is lost revenue and a patient who needed care but didn't get it.

    Staff burnout is real

    Your team is buried in scheduling, intake, insurance questions, and follow-ups, instead of focusing on patients in the room.

    The Solution

    Built for high-volume healthcare

    Step 1

    Answer

    Picks up every inbound call and WhatsApp message the moment it lands, 24/7. No more voicemail, no missed patients, no after-hours gap.

    Step 2

    Book

    🗓 Real-time slots

    Reads live availability from your scheduling system and books, reschedules, and cancels in real time, over call or WhatsApp. Verifies insurance and confirms in-network status on the call.

    Step 3

    Triage & Intake

    🩺 Pre-visit ready

    Captures symptoms, reason for visit, demographics, and intake forms before the patient arrives. Routes urgent cases to the right team instantly.

    Step 4

    Follow up

    Sends reminders, runs recall calls, checks in post-visit, supports adherence, and syncs every outcome back to your EHR.

    Outcomes

    Relieve the pressure to do more with less

    100%

    Answer rate

    Across calls, texts, and chat. Roughly 25% more than most front desks today.

    +18%

    More appointments booked

    An average of 3 more booked visits per location, per day.

    95%

    Lower patient wait times

    Higher NPS, better reviews, happier patients and staff.

    Hear It In Action

    This is what ClairvoxAI sounds like on a real patient call

    📞Live Call· Inbound · New patient booking · 1m 24s

    ClairvoxAI Agent

    Hi, this is Vox from Winter Family Clinic. How can I help you today?

    Taylor

    Hi, I think I need to see a dermatologist. I've had a rash for about a week and it's not getting better.

    ClairvoxAI Agent

    I'm sorry to hear that. I can get you in with Dr. Patel, our dermatology lead. Can I grab your full name and date of birth first?

    Taylor

    Sure, Taylor Rivera, March 14, 1991.

    ClairvoxAI Agent

    Thanks Taylor. I see you're covered by BlueCross PPO, and we're in-network. I have Tuesday at 10:40 AM or Wednesday at 4:15 PM. Which works better?

    Taylor

    Tuesday morning is great.

    ClairvoxAI Agent

    Booked. You'll get a confirmation text shortly with intake forms. If the rash spreads or you develop a fever before then, call us right back and we'll route you to urgent care.
    📋 Briefing Generated
    Reason:New patient, dermatology consult (persistent rash, 7 days)
    Insurance:BlueCross PPO · in-network verified
    Outcome:Booked · Tue 10:40 AM with Dr. Patel
    Safety routing:Flagged escalation criteria (spread / fever)
    Channel:Inbound voice call
    Synced to athenahealth

    Every ClairvoxAI patient call generates a briefing like this, pushed straight to your EHR.

    Post-Call Intelligence

    Every patient conversation makes your practice smarter

    🧠

    Real reasons patients call

    Categorises every call by intent: new booking, reschedule, refill, billing, symptom triage, post-visit question. Stop guessing what's driving call volume.

    📈

    Booking & no-show analytics

    Track conversion from call to booked visit, no-show rates by provider and time slot, and which reminder cadence actually fills the schedule.

    🩺

    Clinical safety routing

    Flags urgent symptoms in real time and escalates to a human clinician, with full transcript and triage notes attached.

    🗺

    Voice-of-patient for ops

    Aggregates feedback, friction points, and unmet demand (services, hours, languages) ranked by missed visits and revenue impact.

    Built for clinics, hospitals, and care teams

    Live on your number in days

    Forward your main line or after-hours line. The agent is answering in days, not quarters. No rip-and-replace.

    Hindi and English

    Detects the patient's language and switches mid-call. Meets patients where they are.

    Configurable to your practice

    Tune intake questions, escalation rules, hours, providers, and scripts without an ML team or a long onboarding cycle.

    Built for data security

    Encrypted recordings and transcripts, role-based access, full audit trail.

    Clinical-grade escalation

    Hard rules for red-flag symptoms with instant warm transfer or callback queue for your on-call team.

    EHR-native, not a silo

    Bookings, intake, and call notes write back into your EHR or scheduling system, so staff never re-key data.

    Works with your EHR, scheduler, and CRM

    Seamlessly integrates with leading EHRs, practice management systems, and patient communication stacks. No rip-and-replace.

    athenahealtheClinicalWorksNextGenAdvancedMDModMedVeradigmZenotiTwilioWhatsApp Business

    Who it's built for

    Multi-location practices

    One AI front desk across every clinic. Consistent patient experience, no staffing crunch.

    Specialty & urgent care

    High call volume, clinical safety routing, and intake done before the patient walks in.

    Operations & RCM leads

    Higher answer rates, fewer no-shows, cleaner intake, less staff overtime.

    Make happy patients your north star.

    See it in action. Book a 30 min demo tailored to your specialty and EHR.

    ... teams booked a demo this month
    EHR integrated No credit card required